![]() ![]() The catch is, no one’s sure what causes that process to fail. It’s possible (though not exactly proven) that this glitch occurs when the system fails to properly load the dashboard after booting up from rest mode or closing a game. By all accounts, the black screen error - closely related to the black screen of death - is the result of a glitch in the Xbox dashboard. And while most seem like quick tricks, the most consistent fix is to completely power cycle the console. Luckily, that’s given players and support representatives alike the time to figure out several working solutions. This issue has been kicking around for years. ![]() As long as you’re still seeing images on your TV or monitor, you should be able fix the black screen bug with a full system reset. If your Xbox One displays a black screen but the menu still comes up, good news: Your console isn’t broken.
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